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    COVID-19   

PREVENTION AND SAFETY MEASURES 


We want to let you know that at STATUS EXCURSIONES we have taken the necessary prevention and hygiene measures to ensure maximum safety for all our clients, employees in order to re-start our activity with all guarantees.

   That's why we proceed to explain all the prevention and security measures adopted: 

TRANSPORTATION SERVICE (BUSES)

   Among the security measures on our buses, are included: disinfection of the vehicles with cleaning products and with ozone, and a visible manual inside the vehicle with the hygienic procedures against the COVID-19.

DURING THE EXCURSION

   Our guides will wear their mask at all times: their use is mandatory throughout their working day.

   The guides will also carry out continuous hand hygiene, either using hydro-alcoholic gel or soap and water. Also, they will avoid touching eyes, nose and mouth without a correct previous disinfection of hands; and they will avoid all forms of greeting and farewell that involve physical contact with customers.

   At the collection points of our clients, the temperature of each passenger will be taken before accessing the bus. Access to the vehicle will be prohibited to anyone who exceeds 37ºC of body temperature.

   It is mandatory that each passenger maintain the same seat inside the bus throughout the excursion. It is also mandatory that each passenger bring their own mask.

   On walking tours and stops where there are explanations, these will be done in open and / or wide spaces, always respecting the safety distance. The protective materials used (masks, gloves, etc.) must also be disposed of properly.

   It is recommended to avoid the use of cash and prioritize the use of card or other electronic means, preferably contactless, at payments of services (for example, prior payment through our website). In the event that cash is handled, the guides should wash or disinfect their hands as soon as possible.

   Before starting the tour or visit, our guides will remember all the preventive measures implemented and urge that they will be carried out for the good and safety of all passengers. To those already mentioned, the following recommendations and instructions will be added:

Avoid touching surfaces Keep the safety distance between people. The mandatory use of a mask by all clients. Wash your hands frequent Information about possible restrictions or regulations of the different providers (museums, natural areas, monuments, etc.).

TEAM EMPLOYEES AND MEMBERS

At Status EXCURSIONES we have also taken training measures for employees: the entire team has passed a training and risks prevention course against COVID-19.

Therefore, following the indications of the risk prevention course, all our staff abide by the following premises:

        All employees have face masks certified by the European Economic Community and hydroalcoholic gels. The guides also have disposable microphone covers and non-contact thermometers. Thermometers can also be used in the office.

        Good Environmental Hygiene: We use, in safety conditions, authorized disinfectant cleaning products that must be used in accordance with their safety data sheets.

            We increase the cleaning frequency, especially in the areas of greatest contact.

            As a general rule, all the material used during the provision of the service will be disinfected once it ends. This also includes POS terminals; that we will disinfect after each use in which there is contact.

        Good Respiratory Hygiene: As far as possible we will cough or sneeze covering our mouth and nose with our hands or with a tissue. If this is not possible, we will do it with the forearm sleeve or the elbow flexion. The used tissue will be thrown away immediately.

        Good Hand Hygiene: We will wash our hands frequently and carefully with soap and water for at least 20 seconds. This will also be the case after coughing or sneezing; and before touching mouth, nose or eyes. If soap and water are not available, alcohol based sanitizing solutions will be used.

PROTOCOL OF ACTION AGAINST A POSSIBLE POSITIVE BY COVID-19

(Action protocol subject to changes in the law)

Following the established by the health authorities, we will consider three criteria:

1. CLINICAL CRITERIA: If you have complacent symptoms with acute respiratory infection (of any severity), fever, cough, or shortness of breath.

2. EPIDEMIOLOGICAL CRITERIA I: If you have a history of travel to risk areas in the 14 days prior to the onset of symptoms.

3. EPIDEMIOLOGICAL CRITERIA II: If you have been in contact with a confirmed or possible case of COVID-19.

From the above, a CASE of probable INVESTIGATION will be considered for those who comply with the provisions of point 1 and who also comply with any of the cases outlined in point 2 or 3.

We are always at your complete disposal


OPENING HOURS
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am till 1pm 9am till 1pm 9am till 1pm 9am till 1pm 9am till 8pm 9am till 3pm 10am till 3pm
& & & & &    
4pm till 8pm 4pm till 8pm 4pm till 8pm 4pm till 8pm 4pm till 8pm

If you would like information on our low cost excursion tickets in Tenerife
Please contact us

Los Diamantes Local 30, Calle Rodeo, Los Cristianos, Arona, 38650, Santa Cruz de Tenerife.

C.I.F. E38843736
Tel / Fax (0034) 922753365
email: info@tenerife-excursions.co.uk


Tel / Fax(0034) 9227533655 email: info@tenerife-excursions.co.uk WhatsApp (0034) 604 340 900 Policy of Privacy